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FAQ
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Ordering
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Start-Rite, Inc.
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ORDERING
Thank you for your interest in Start-Rite, Inc.
Easy Ordering!
Fast Delivery!
Printable Order Form
Below are some of our most frequently asked questions regarding ordering. If you do not find your answer here, please feel
free to contact our office with any questions.
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HOW TO ORDER:
For the best results and quickest processing we suggest the following tips:
1) Whenever possible, fax your order directly to our office.
2) If applicable, reference your Purchase Order Number.
3) Always supply us with all your contact information, including names, fax numbers, email addresses and billing address
if different from shipping.
4) Indicate if you are ordering custom kits, pre-packaged kits or case quantities.
5) Always indicate your method of payment (we accept all major credit cards, sorry, no C.O.D.s).
6) For first time orders, please remember to include your tax-exempt information if applicable.
7) Please note we cannot deliver to a Post Office Box.
8) Always allow fourteen (14) days minimum before receiving orders, so place your order ahead of time.
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HOW LONG WILL IT TAKE BEFORE I RECEIVE MY ORDER?
Orders are received seven (7) to fourteen (14) days after placement
of order. You will be contacted if there are any discrepancies or complications.
WHEN WILL I RECEIVE MY INVOICE OR RECEIPT?
Please indicate when ordering if you would like your receipt/invoice faxed to you, otherwise all receipts/invoices are
mailed to your billing address when your order is complete.
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HOW CAN I PAY FOR MY ORDER?
We accept all major credit cards, money orders and company/organization checks.
Personal checks must be cleared before merchandise is shipped.
Invoicing is available for governmental, non-profit and established facilities.
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HOW CAN I HAVE MY ORDER SHIPPED?
All shipments are sent UPS 5-Day Ground unless specified otherwise. Customers are responsible for all shipping fees.
If you would like us to ship your order using your UPS/FEDEX account, kindly indicate your account number and shipper
on your order form.
CAN I HAVE MY ORDER SHIPPED TO AN ALTERNATE ADDRESS?
We can ship your order to any address (except PO Boxes) you desire. Please remember to indicate your ship to address
on your order form.
HOW MUCH WILL SHIPPING BE FOR MY ORDER?
Shipping is based on weight and destination, you can ask for an estimated shipping charge when ordering (please allow
ample shipping funds when ordering).
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HOW CAN I OBTAIN A PRICE QUOTE BEFORE ORDERING?
Start-Rite, Inc. offers several services to our clients to help
stretch their budget dollars. We can work your quote one of two ways:
A) You can fax/email us the amount of funds
available, the type of products desired and the amount of kits/cases needed. Once we receive said information, we can budget
your funds to give you the most for your dollar (including shipping charges in the quote for added convenience).
B) You can fax/email us with desired products (please remember to indicate sizes, otherwise all quotes are based on our trial
size products) and the amount of kits/cases needed.
You will receive your quote by the end of the next business
day. If you wish to make adjustments, simply contact us and we will provide you with any alternate quotes needed.
If
you are satisfied with your quote, simply print out your email (if applicable), sign where indicated, with the date, remembering
any applicable information above and fax it to our office.
Present your custom or pre-packaged kits in one of our beautiful printed bags:
BAGS
MINIMUM ORDER:
All our products are sold in case quantities or a
minimum of one gross (144) for hygiene kits.
START-RITE, INC.
PO Box 148
Bohemia, NY 11716
Tel: (631)205-1900 / Fax: (631)205-1593
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